DragonSlots Casino Terms and Conditions

Welcome to DragonSlots Casino. By accessing or using our website at https://dragonslots.com/, you agree to be bound by the following Terms and Conditions. Please read this document carefully before registering an account or placing any bets. At DragonSlots, we reserve the right to update these terms at any time, and continued use of our platform constitutes acceptance of any revised version. If you do not agree with any part of these terms, you must discontinue use of our services immediately.

1. About the Operator

Our casino is owned and operated by TechSolutions Group N.V., a company incorporated under the laws of Curaçao. We hold a valid gaming licence issued by the Curaçao Gaming Authority under licence number OGL/2024/1769/1016. Here at DragonSlots Casino, we are committed to providing a fair, transparent, and secure online gaming environment for all eligible players.

2. Eligibility and Account Registration

To use our services, you must meet the following requirements. At Dragon Slots, we enforce strict age and eligibility policies to ensure responsible and lawful gameplay.

  • You must be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher.
  • You must be a resident of a country in which online gambling is legally permitted.
  • You may only hold one account with us at any time.
  • You must provide accurate, current, and complete information during the DragonSlots casino sign up process.
  • You must not register on behalf of any third party.
  • Players from restricted jurisdictions — including but not limited to the United States, United Kingdom, France, Spain, Portugal, Netherlands, and others listed in our policy — are not permitted to create an account.

We reserve the right to request identity verification documents at any time. Our KYC process typically takes up to 72 hours. Failure to provide satisfactory documentation may result in suspension or permanent closure of your account.

3. DragonSlots Login and Account Security

Your DragonSlots login credentials are strictly personal. We strongly advise you to keep your username and password confidential and to never share them with any third party. At DragonSlots Casino, we implement industry-standard security measures to protect your account; however, you are responsible for all activity conducted through your login session. If you suspect unauthorised access, please contact us immediately at support@dragonslots.com.

4. Deposits, Withdrawals, and Payment Methods

4.1 Deposits

We accept a wide range of payment methods, including Visa, Mastercard, Neteller, Skrill, Jeton, ecoPayz, Perfect Money, Interac, Bank Transfer, Bitcoin, Ethereum, Litecoin, CoinsPaid, Flexepin, and Kinguin vouchers. Our minimum deposit is 10 AUD, EUR, or USD (or equivalent). Please note that third-party payments are strictly not accepted. Deposit bonuses require a minimum transaction of 25 AUD / 20 EUR / 20 USD.

4.2 Withdrawals

Our minimum withdrawal amount is 10 EUR/USD or equivalent. Wire Transfer withdrawals carry a minimum threshold of 500 EUR/USD. At DragonSlots Casino, we apply the following withdrawal limits:

  • Daily limit: 4,000 EUR/USD
  • Weekly limit: 16,000 EUR/USD
  • Monthly limit: 50,000 EUR/USD
  • Higher limits may apply for players with VIP status.
  • Progressive jackpot wins are paid out in full, without staged payments.

Withdrawal requests may take up to 3 business days to process. We require that the same payment method be used for both deposits and withdrawals. Please note that Visa payouts are unavailable in Australia, Hong Kong, India, Indonesia, Japan, Korea, Malaysia, Singapore, and the USA. Bank transfer intermediary fees of up to 16 EUR may apply.

4.3 Wagering Requirements Before Withdrawal

All deposits must be wagered a minimum of three times (x3) before a withdrawal can be processed. This requirement exists independently of any bonus wagering obligations.

5. Bonuses and Promotional Offers

Our Dragon Slots casino bonus programme is one of the most rewarding in the industry. We offer a Welcome Package of 460% up to 8,000 AUD plus 1 Bonus Game and 700 Free Spins across the first four deposits. Each stage of our welcome offer carries a wagering requirement of x40, which must be completed within 7 days of the bonus being credited.

5.1 Welcome Bonus Structure

  • 1st Deposit: 100% up to 2,000 AUD + 1 Bonus Game + up to 250 Free Spins (tiered by deposit amount)
  • 2nd Deposit: 110% up to 2,000 AUD + up to 150 Free Spins
  • 3rd Deposit: 120% up to 2,000 AUD + up to 150 Free Spins
  • 4th Deposit: 130% up to 2,000 AUD + up to 150 Free Spins

The minimum qualifying deposit per bonus stage is 20 AUD. The maximum bet allowed while a bonus is active is 8 AUD / 5 EUR / 5 USD. We also offer DragonSlots free spins for installing our mobile app (10 Free Spins), a Friday Reload Bonus, Fortune Wheel rewards, and our ongoing Prize Drops promotion with a 160,000 AUD prize pool.

5.2 Bonus Win Limits

At Dragon Slots Casino, we cap the maximum winnings derived from cashback rewards, comp points, tournament prizes, deposit bonuses, and VIP or weekly bonuses at 15,000 AUD / 10,000 EUR / 10,000 USD. The maximum win from a no-deposit bonus is 75 AUD / 50 EUR / 50 USD. Table games and live dealer games do not contribute to bonus wagering requirements.

6. VIP Club and Loyalty Programme

Our DragonSlots Casino loyalty programme — the VIP Club — features 50 levels and begins automatically upon your first deposit. We award Comp Points (CP) at a rate of 1 CP per 18 AUD / 10 EUR / 10 USD wagered on eligible slot games. A balance of 300 CP converts to 2 AUD / 1 EUR / 1 USD in real money, subject to x5 conversion wagering and x10 wagering on CP rewards. Level rewards range from 5 Free Spins at Level 1 to a cash prize of 160,000 AUD at Level 50.

7. Responsible Gaming

Here at DragonSlots, we are firmly committed to promoting responsible gambling. We provide tools including deposit limits, session limits, self-exclusion options, and reality checks. If you feel that your gambling is becoming problematic, we encourage you to contact our support team or reach out to independent organisations such as GamCare or BeGambleAware. Our platform is strictly not intended for individuals under the legal gambling age.

8. Dormant Accounts and Account Closure

We define a dormant account as one that has had no login or transactional activity for a period of 12 months. At Dragon Slots, we apply a dormant account administration fee of 10 EUR per month once this threshold is reached. Should you choose to close your account while maintaining a positive balance, a manual transfer fee of 12.50 EUR will be deducted. We encourage you to withdraw any remaining funds before requesting closure.

9. Currencies and Supported Markets

Our DragonSlots Casino online platform supports the following currencies: AUD, EUR, USD, NZD, PKR, LKR, KRW, INR, BDT, PHP, THB, HKD, IDR, JPY, KHR, LAK, MYR, SGD, TWD, and VND. The internal operating currency of our platform is EUR. We primarily serve players from Australia, New Zealand, India, the Philippines, South Korea, Thailand, Vietnam, Malaysia, Singapore, and other approved Asian and Pacific markets.

10. Intellectual Property

All content on our website — including but not limited to graphics, logos, software, game content, and trademarks — is the exclusive property of TechSolutions Group N.V. or our licensed content providers. You may not reproduce, distribute, or create derivative works from any material found on the DragonSlots Casino platform without our prior written consent.

11. Limitation of Liability

We provide our services on an "as is" basis. While we make every effort to ensure continuous and error-free service, we do not guarantee uninterrupted access to the DragonSlots app or website. We shall not be held liable for any losses arising from technical failures, delays, or circumstances beyond our reasonable control. Our liability in any case is limited to the amount you have deposited and not yet wagered.

12. Governing Law and Disputes

These Terms and Conditions are governed by the laws of Curaçao. In the event of a dispute, we encourage you to contact us in the first instance at complaints@dragonslots.com. At DragonSlots Casino, we are committed to resolving complaints fairly and promptly. If a resolution cannot be reached internally, the matter may be escalated to the relevant regulatory authority under our Curaçao licence.

13. Contact Us

If you have any questions regarding these Terms and Conditions, please do not hesitate to reach out to our support team. We operate 24/7 live chat and can also be contacted by email at support@dragonslots.com. Our DragonSlots casino is here to ensure you have a safe, fair, and enjoyable gaming experience at all times.